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Step 10: Establish clear metrics

Managing a successful IT Project isn't just a technical and organizational issue. It's about managing people. Poor communication, internal politics, poor teamwork, lack of management support and poor planning are the primary reasons that projects fail. Here are the twelve keys to project management success.

You can't tell if a project is failing or if performance is improving if you don't set clear goals and have objective measurements. Avoid misleading percentages and red/yellow/green coloring exercises. What gets measured gets managed. Know the actual numbers and the productivity of every member of your team. Track failures and problems in a database. Provide feedback, set expectations, measure improvements, and look for ways to build on success.


Home: Introduction
 Step 01: Identify sponsors and stakeholders
 Step 02: Get a champion in top management
 Step 03: Clear goals and achievable, objective deliverables
 Step 04: Own the planning process
 Step 05: Establish a methodology
 Step 06: Be honest about your abilities
 Step 07: Make sure you have the resources
 Step 08: Assemble the best team you can
 Step 09: Communicate early and often
 Step 10: Establish clear metrics
 Step 11: Keep your deliverables in mind
 Step 12: Know when to ask for help

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