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October 2013

Keep outsourcing decisions in-house

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Outsourcing data center operations can simplify IT’s job, save on the cost of power, cooling and space, and provide a company with greater flexibility. However, with all the outsourcing models and providers out there, it can be easy to make expensive mistakes. To maintain the benefits of IT outsourcing, IT managers who are moving tasks off-site need advice on negotiating SLAs, understanding pricing considerations and maintaining useful communication with service providers. Measuring the success of an outsourcing initiative is also important, so that problems can be detected and resolved by switching providers or bringing functions back in-house as needed.

Table Of Contents

  • Take charge of your outsourcing relationship
  • Does your outsourcing model fit your company?
  • Six standards for choosing a colocation facility

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