Step-by-Step Guide

Step 10: Establish clear metrics

You can't tell if a project is failing or if performance is improving if you don't set clear goals and have objective measurements. Avoid misleading percentages and red/yellow/green coloring exercises. What gets measured gets managed. Know the actual numbers and the productivity of every member of your team. Track failures and problems in a database. Provide feedback, set expectations, measure improvements, and look for ways to build on success.


12 STEPS TO PROJECT MANAGEMENT SUCCESS

Home: Introduction
 Step 01: Identify sponsors and stakeholders
 Step 02: Get a champion in top management
 Step 03: Clear goals and achievable, objective deliverables
 Step 04: Own the planning process
 Step 05: Establish a methodology
 Step 06: Be honest about your abilities
 Step 07: Make sure you have the resources
 Step 08: Assemble the best team you can
 Step 09: Communicate early and often
 Step 10: Establish clear metrics
 Step 11: Keep your deliverables in mind
 Step 12: Know when to ask for help

This was first published in April 2005

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