Build the ultimate storage team

The two most important assets to any company are its employees and data. Among the employees in your organization, none are more important than the folks who are tasked with keeping your data flowing and protected. The process of selecting the right people for your storage team is critical to the smooth functioning of your business.

Related information Storage salaries on the rise Do you plan to pursue a SNIA storage certification?

The technical skills of storage professionals must be wide and deep. They must be proficient in almost all areas of technology, plus they must have management skills and understand the overriding needs of the business. When choosing your team, the best approach is to look inside your organization for key individuals who posses these skills, and give them an opportunity for advancement into the storage team. Your storage folks will be constantly challenged with new and exciting technologies that will keep even the geekiest of your tech gurus happy.

The individuals in your storage team should have experience in the following areas:

• Deep operating system (OS) knowledge for all the systems in your enterprise
• Database administration
• Performance tuning
• Disaster recovery
• Backup administration
• Network administration
• Optical networking
• Technical writing
• Procedural design and analysis
• Storage network design and administration
• Data center change control
• Protocols: FCP, FC-AL, IP, UDP, SCSI, iSCSI, CIFS, NFS, iFCP, iSER, FCIP, RDMA, XML
• Storage: DAS, NAS, JBOD, RAID, ATA, SATA, FC, SAS, all tape formats
• Computing architectures: Peer-peer, client/server, GRID, cluster, mainframe, blade, virtual servers
• Natural ability for troubleshooting complex problems
• Negotiation skills for dealing with equipment purchases
• Storage industry knowledge (SNIA standards, ITIL standards, IETF and IEEE standards and RFC papers)
• Storage networking acronyms (so they understand the lingo from vendors)

As you can see from the list above, your storage team needs to be fairly astute in a number of diverse disciplines, so you want to create your team from the best of the best.

For an effective team, choose individuals from the following disciplines:

• Networking
• Database administration
• Capacity planning
• Technology office
• Compliance office
• Mainframe administration
• Server administration (one from each OS discipline)
• Business development (for better IT alignment)
• Budgetary planning
• Management

Once your team is in place, they will need to get further training on the critical components that make up your storage infrastructure and data management principles in general. Your vendors will be more than happy to set up training classes. For those seeking more advanced skills, SNIA has created vendor neutral certification exams for storage professionals, which will enhance the career opportunities for your team and help provide your organization with highly qualified individuals.

If your storage team will also be making critical purchasing decisions, you may want to facilitate their access to storage industry events like Storage Decisions, SNIA forums and Storage Networking World. Your team can network with their peers to help make more intelligent decisions on which technology others within your industry vertical are using to solve their business problems.

Your storage team makes sure applications hum, service agreements are met, systems stay up and that data is secure, protected, compliant and recoverable; this makes your customers happy. Choose wisely so that you may live long and prosper.

Do you know…

Good practices for cable management?

How to balance costs and demands for proper storage allocation?

Rate this Tip To rate tips, you must be a member of SearchDataCenter.com. Register now to start rating these tips. Log in if you are already a member. Digg This!     StumbleUpon     Del.icio.us    RELATED CONTENT Data center staffing How important are disaster recovery professional certifications to an enterprise data center? Optimize IT operations with better staff management Google's new North Carolina data center manager talks shop Preview: IBM user group Share The history and future of ITIL Data center trends 2006 audiocast HP, IBM user groups offer outlook for 2007 A general list of data center cost components Readers respond to COBOL, Wintel generation gap Data center outsourcer picks up graveyard shift Data center jobs and training How important are disaster recovery professional certifications to an enterprise data center? 2008 Data Center Manager of the Year announced Computer Measurement Group teaches IT forecasting, modeling Sys admin recommended reading: Improve your skill set What are the top skills for systems administrators? Gartner Data Center Conference 2007 IT process guru offers data center job tips Missouri State, IBM launch IT service management training program Mainframe job boards compared Mainframe training programs rebounding RELATED RESOURCES 2020software.com, trial software downloads for accounting software, ERP software, CRM software and business software systems Search Bitpipe.com for the latest white papers and business webcasts Whatis.com, the online computer dictionary DISCLAIMER: Our Tips Exchange is a forum for you to share technical advice and expertise with your peers and to learn from other enterprise IT professionals. TechTarget provides the infrastructure to facilitate this sharing of information. However, we cannot guarantee the accuracy or validity of the material submitted. You agree that your use of the Ask The Expert services and your reliance on any questions, answers, information or other materials received through this Web site is at your own risk.