Google the term "frameworks," you get over 18,000,000 hits. Search for "IT frameworks," and it drops to a little over 2,500,000. Frameworks are everything from a Drum and Bugle Corps show to an aluminium screen door company to superstar implementation best practices such as ITIL, COBIT and CMMI. No one can say frameworks aren't popular, but are they really useful?
Framing the frameworks and platforms debate
Our focus is on the frameworks or platforms for IT infrastructure management. Their utility remains a hot topic for many. Are they worth it? Do they actually save you time? Are they too complicated to succeed? Or, are they too simplistic to deliver on their promise? For IT, we say yes. But, it isn't that simple. First, we must agree on what we are talking about.
There are arguments on both sides. What they lack in decisiveness they more than make up for in lack of clarity. This is partly the result of the ambiguity of the development history. Two of the most popular management platforms (Tivoli and BMC) began as application development tools, grew into frameworks and evolved into comprehensive management solution with platform characteristics.
Another part of the problem results from an inclination among competitive vendors trail- blazing markets. To create a unique niche, they tolerate pervasive (frequently deliberate) imprecision when describing product functions. Note: Ambiguity also appears among media and analysts, as they fight for recognition by creating unique labels for "new" and emerging wrinkles in the IT fabric.
A model for discussing frameworks and platforms
To reduce ambiguity, we will use a model that defines three functions that management frameworks/platforms can usefully provide:
It isn't necessary that all these functions be intimately bundled into a single massive monostructure. In fact, early experiences indicates that the secret to success comes from a proper and appropriately blended recipe of separa
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ted functionality. A well-defined design concept that can be understood by consumers. We'll use this model to examine some of the more popular management platforms in future articles. Let's finish our overview of the management platform space.
Frameworks and platforms: Reviews of current options
Each management vendor (BMC, CA, IBM, HP, etc.) has a unique combination of these functions even if they deny any association with frameworks or platforms. The functionality mix depends upon their view of how to best attack and solve the management problem.
Far from fading from sight, new frameworks and platforms continue to appear -- in response to emerging and evolving infrastructure management challenges. Virtually every supplier of a broad-based management solution will make implicit claims -- if not explicit -- about aspects of framework functionality.
The value proposition for platforms is a mixed bag. Different perspectives emphasize these four outcomes as the primary drivers or benefits from platforms:
In early instantiations -- despite vendor promises and best efforts to the contrary -- frameworks proved to be bulky, awkward and parochial in design. Hence, enterprise projects aimed at implementing framework-based solutions proved to be expensive and prolonged with most yielding less than satisfactory results. As a result, reference to "frameworks" or "management platforms" were dropped from product descriptions.
Some in IT are happy to take the time every 6 or twelve months to integrate a new "Best-of-Breed" product in their shop. The justification is that they always have the latest and best tools. They also, incidentally, establish them as the sole experts on their particular implementation architecture.
This wasn't a problem until executives, newly sensitive to IT as a business function, realized infrastructure maintenance consumed a far larger portion of the IT budget than the innovation needed for business success. IT was being called upon to deliver new services and applications to achieve business goals. At the same time, the structure of management solutions was undergoing change.
Renewed interest in integrated management solutions
As experience accumulated, fashions changed and technology advanced -- once again integrated management solutions are being spoken about in public. The idea and reality of the interdependency and complexity of operations within IT as well as with outside business functions placed more and more demands on IT time and resources. Intelligent, automated, integrated management is becoming mandatory to survive.
The questions followed:
We'll discuss these topics as we lead up to TechTarget's Data Center Decisions event taking place in Chicago, Il., this fall. In the meantime, tell me what you think!
Agree, disagree, have something you want to add or comment? Let me know what and why it struck your interest at:rlptak@taknoelassociates.com and we'll try to address it in a future column.
ABOUT THE AUTHOR: Richard Ptak is an analyst with Ptak, Noel & Associates. He has over 30 years experience in systems product management.
