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News Aug 14, 2008

SAP CRM customers taking new application off the shelf

SAP is leading the market in CRM sales, according to recent reports, but a revamped user interface is giving some customers reason to actually deploy the application as well. Continue Reading

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News May 18, 2004

New PeopleSoft release spotlights segmentation

Version 8.9 is just about ready to roll out. It promises to make it easier to segment customers and build marketing plans around those designations. Continue Reading

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News Jun 06, 2003

Oracle launches takeover bid for PeopleSoft

Oracle announced its plans to make a takeover bid of PeopleSoft, offering $16 per share. The move throws PeopleSoft's J.D. Edwards acquisition up in the air. Continue Reading

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News Nov 14, 2006

CRM market to grow steadily, Forrester study says

The market for CRM will reach nearly $11 billion by 2010, but users will be focused on getting value out of their existing applications, a Forrester Research study shows. Continue Reading

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News May 11, 2006

Real Time CRM winners named by ISM

ISM has added a new award, honoring CRM software vendors that have done the most to enable real-time functionality. Continue Reading

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News Sep 27, 2004

Year of the CRM upgrade

The recently released Metaspectrum report once again identifies Siebel as the market leader and predicts a year of upgrades and a focus on aligning business processes. Continue Reading

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News Aug 15, 2003

Firm responds to blackout, worm worries

One security vendor is offering a free trial of its monitoring tool to show e-tailers and B2B sites how the East Coast blackout and Lovsan worm might be affecting their business. Continue Reading

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Problem solve Oct 10, 2007

SAP CRM vs. MySAP CRM

Is there any difference between mySAP CRM and SAP CRM? Expert Srini Katta answers this reader's SAP CRM question. Continue Reading

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News Sep 04, 2003

Oracle appeals to PeopleSoft customers, again

After some slow summer weeks, Oracle is once again trying to drum up support for its PeopleSoft takeover plan. It once again tried to allay customer fears in an online meeting. Continue Reading

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News Dec 07, 2005

Mobile CRM gets a move on

We're hearing it again. This is the year for mobile CRM. What makes 2006 different? Continue Reading

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