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ISO 9000

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- (For the business server line from Hewlett-Packard, see HP 9000.)

ISO 9000 is a series of standards, developed and published by the International Organization for Standardization (ISO), that define, establish, and maintain an effective quality assurance system for manufacturing and service industries. The ISO 9000 standard is the most widely known and has perhaps had the most impact of the 13,000 standards published by the ISO. It serves many different industries and organizations as a guide to quality products, service, and management.

An organization can be ISO 9000-certified if it successfully follows the ISO 9000 standards for its industry. In order to be certified, the organization must submit to an examination by an outside assessor. The assessor interviews staff members to ensure that they understand their part in complying with the ISO 9000 standard, and the assessor examines the organization's paperwork to ensure ISO 9000 compliance. The assessor then prepares a detailed report that describes the parts of the standard the organization missed. The organization then agrees to correct any problems within a specific time frame. When all problems are corrected, the organization can then be certified. Today, there are approximately 350,000 ISO 9000-certified organizations in over 150 countries.

The Technical Committee (TC) behind ISO 9000 is TC 176.

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TIA-942: Cookie cutter or cost cutter?: The Telecommunications Industry Association recently published a standard that attempts to address almost every design consideration in the data center.
TPC-C benchmark gives way to OLTP successor: The Transaction Processing Performance Council has a new transaction performance benchmark that it says is more real-world.
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Fast Guide: Data center metrics and standards: Implementing standards and metrics can help ensure that a data center is run smoothly.
Understanding green IT and data center energy-efficiency regulations: This tip outlines current and pending green IT and data center energy-efficiency regulations, how to ensure compliance and the penalties for ignoring the policies.
TPC-E: New IT benchmarks for OLTP database servers: The Transaction Processing Performance Council (TPC) has released TPC Benchmark E (TPC-E) for online transaction processing (OLTP) database servers.
Ensuring CICS security with the Web Services Security standard: You can ensure CICS message security with the Web Services Security (WSS) standard, which provides digital signature, authentication and message handler procedures.
DMTF tries to SMASH systems management costs: Winston Bumpus, president of the Distributed Management Task Force (DMTF) says point products and a lack of standards are driving up systems management costs.

LAST UPDATED:

15 Jun 2005

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More resources from around the web:

-	ISO9000.org provides more information and a directory of accreditation bodies, auditors, and consultants.
-	Grossi Business Systems explains ISO 9000.

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