Data Center Strategies for the CIO
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Frameworks or platforms for IT infrastructure management: Are they worth it?
The utility of frameworks for IT management has been hotly debated. Are they worth it? Do they save time? Defining what frameworks actually are is the first step. Richard Ptak will drive to do just that in his first column for SearchDataCenter.com on... Tip
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Implementing ITIL in the modern data center
Certified ITIL Practitioner Rich Schiesser identifies 18 key infrastructure processes and discusses how to assess whether or not you are using best practices to employ them. Tip
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IT Governance: Visibility of IT to the business
IT governance has a bad rap in the data center. But the service management aspect of IT governance actually enables data center managers to streamline operations and tailor resources to better distribute workloads. Tip
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Controlling configuration and change management: IT process controls
The IT Process Institute is an independent research organization that focuses on what differentiates high performing IT organizations from low performers. Lead researcher for ITPI Gene Kim spoke with SearchDataCenter.com about change and configuratio... Tip
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Are data centers adopting ISO 20000?
U.S. data centers are slow to adopt ISO 20000 and other IT service management standards. Tip
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A practical approach to implementing ITIL practices
ITIL is most effective when not implemented "by the book." ITIL expert Brian Johnson discusses the practical and "less practical" approaches to successfully implementing ITIL into your organization. Tip
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ITIL, a data center's yellow brick road
The IT Infrastructure Library offers a comprehensive approach to improving the quality of data center services. It also requires a commitment of willpower, time and person-power. Tip