Data Center Strategies for the CIO
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Using ITIL v3 service transition lifecycle to bring IT services into production
The ITIL v3 service transition lifecycle aims to help IT organizations seamlessly introduce new releases into production. This tip discusses ITIL v3 service transition implementation and how these ITIL processes can aid new service releases. Tip
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Mapping COBIT and ITIL to your IT disaster recovery process
COBIT and ITIL are two frameworks that provide measurable controls to assist you in reviewing your DR process. Tip
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Data center consolidation strategy can benefit from ITIL lifecycle
Data center consolidation projects can be complex and risky, but if IT organizations use the ITIL lifecycle to document the process, it can help smooth the transition. Tip
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CMDB Federation specification may ease configuration management system integration
The new Configuration Management Database Federation (CMDBf) specification may ease integration problems for shops implementing a configuration management system with multiple data sources. Tip
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Using ITIL to bridge the IT-facilities gap, boost data center efficiency
True data center energy efficiency can't become a reality until the IT and facilities departments communicate effectively about available data center resources. ITIL best practices provide a framework that can help bridge the IT-facilities gap and en... Tip
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Tips for implementing IT Service Management in a down economy
Data center budgets are tight during a recession, but this economic downturn is a great opportunity for IT process improvements. Implementing a CMDB and ITIL can help reduce costs and improve IT services. Guide
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ITSM basics: Implementing change management processes
What are the benefits of implementing change management? And what are the common problems that arise when an IT organization implements change management processes? Tip
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Making the case for ITSM in a down economy
As IT projects are cancelled and budgets cut in this recession, data centers still need to pursue process improvements, such as ITIL and ITSM standards, to ensure IT meets business needs during the downturned economy. Tip
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New certification paves way for ITIL out-of-the-box tools
The U.K. agency that owns the intellectual property of the IT Infrastructure Library (ITIL) recently put its seal of approval on IT service management tools that meet its criteria. Article
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ITIL vets turn to SaaS-based tools to ease upgrade hell
Implementing or upgrading an IT service management suite can be a nightmare, but these ITIL veterans have turned to IT management using Software as a Service. Article