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ITIL certification benefits
Guide
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The benefits of ITIL implementation in the data center
Guide
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CMDBs and ITIL
Guide
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ITSM best practices and change management
Organize your IT processes and implement a service management focus in the data center with this section on ITSM best practices and change management, the second installment of our guide on ITIL processes in the data center. Guide
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Making ITIL processes work for your data center
In this guide to ITIL processes, you'll learn about the benefits of the ITIL framework and how to make it work for your organization. You'll find advice on CMDBs and ITIL, change management and ITSM best practices, and the benefits of ITIL certificat... Feature
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Tips for implementing IT Service Management in a down economy
Data center budgets are tight during a recession, but this economic downturn is a great opportunity for IT process improvements. Implementing a CMDB and ITIL can help reduce costs and improve IT services. Guide
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ITIL implementation in the data center videocasts
Data center managers are turning to ITIL for outlining IT processes, managing and implementing change, and streamlining IT services. In this videocast series from Data Center Decisions 2007, ITIL expert David Pultorak defines ITIL, discuss the differ... Videos
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Companies turn to IT cost analysis via SaaS model
IT departments are turning to new SaaS-based tools to map costs to providing IT services to the business, helping companies identify how to cut expenses. News | 29 Nov 2010
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Old-style rules and red tape derail private cloud project
Despite one IT architect's best efforts, his private cloud project was felled by unnecessary regulations and an ossified corporate IT culture. News | 02 Nov 2010
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Uptime Institute unveils data center Operational Sustainability standard
The Uptime Institute's Operational Sustainability standard measures the effect of data center staffing, processes and more on reliability; the metric may fill a gap but also spur controversy. Article | 24 May 2010
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NYSE, colocation providers battle it out on data center regulation
The New York Stock Exchange wants the federal government to impose data center regulations on colocation providers, which has colos crying foul. Article | 05 May 2010
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New certification paves way for ITIL out-of-the-box tools
The U.K. agency that owns the intellectual property of the IT Infrastructure Library (ITIL) recently put its seal of approval on IT service management tools that meet its criteria. Article | 28 May 2009
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ITIL vets turn to SaaS-based tools to ease upgrade hell
Implementing or upgrading an IT service management suite can be a nightmare, but these ITIL veterans have turned to IT management using Software as a Service. Article | 30 Apr 2009
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A humorous take on what you should know about ITSM
Rob England answers questions about his humorous take on service management for IT professionals in his book "Introduction to Real ITSM." England explains that "Real ITSM" is a tongue-in-cheek satirical look at the real-life processes of IT Service M... Article | 30 Jan 2009
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ITIL v3 contributor reflects on IT's changing focus
In a discussion of the IT Infrastructure Library (ITIL), author of ITIL v3 David Cannnon explains how ITIL and IT service management have transformed the role of IT. Article | 05 Jun 2008
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Help desk and asset management tools merge
As the IT Infrastructure Library permeates IT shops, help desk and asset management vendors have joined forces to provide more integrated process improvement technologies. Article | 28 May 2008
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Change management software eases PCI compliance burden
Change management software can help data centers satisfy PCI compliance efforts -- but change processes need to be in place first. Article | 05 Mar 2008
- See More: News on IT Governance: ITIL, ITSM, COBIT
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Using ITIL v3 service transition lifecycle to bring IT services into production
The ITIL v3 service transition lifecycle aims to help IT organizations seamlessly introduce new releases into production. This tip discusses ITIL v3 service transition implementation and how these ITIL processes can aid new service releases. Tip
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Mapping COBIT and ITIL to your IT disaster recovery process
COBIT and ITIL are two frameworks that provide measurable controls to assist you in reviewing your DR process. Tip
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Data center consolidation strategy can benefit from ITIL lifecycle
Data center consolidation projects can be complex and risky, but if IT organizations use the ITIL lifecycle to document the process, it can help smooth the transition. Tip
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CMDB Federation specification may ease configuration management system integration
The new Configuration Management Database Federation (CMDBf) specification may ease integration problems for shops implementing a configuration management system with multiple data sources. Tip
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Using ITIL to bridge the IT-facilities gap, boost data center efficiency
True data center energy efficiency can't become a reality until the IT and facilities departments communicate effectively about available data center resources. ITIL best practices provide a framework that can help bridge the IT-facilities gap and en... Tip
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ITSM basics: Implementing change management processes
What are the benefits of implementing change management? And what are the common problems that arise when an IT organization implements change management processes? Tip
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Making the case for ITSM in a down economy
As IT projects are cancelled and budgets cut in this recession, data centers still need to pursue process improvements, such as ITIL and ITSM standards, to ensure IT meets business needs during the downturned economy. Tip
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Resurrecting a failed ITSM implementation
With each failed IT Service Management (ITSM) implementation, these projects become more difficult to complete. An expert outlines how to identify the cause of a failed ITSM implementation and how to bring about organizational change and successful a... Tip
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ITIL certification builds IT workers' skills in economic downturn
While the economic recession has hit the IT job market, IT Infrastructure Library certifications can shore up IT workers' business-oriented skill sets and improve operating efficiency at companies with fewer resources. ITIL training helps workers dev... Tip
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TPC-E: New IT benchmarks for OLTP database servers
The Transaction Processing Performance Council (TPC) has released TPC Benchmark E (TPC-E) for online transaction processing (OLTP) database servers. TPC hopes that the new benchmark for database server performance, which is an update to TPC-C, will h... Tip
- See More: Tips on IT Governance: ITIL, ITSM, COBIT
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PCI Express (PCIe or PCI-E)
PCI Express (PCIe or PCI-E) is a high speed expansion card format that connects a computer with its attached peripherals. PCI Express was developed by Intel Corp. in 2004 to replace the peripheral component interconnect (PCI) and PCI-X expansion buse... Word
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modular datacenter
Sun Microsystems' Modular Datacenter (known as "Project Blackbox" in the prototype phase) is a mobile and virtualized data center packaged in a standard 20-foot shipping container... (Continued) Word
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ITIL (Information Technology Infrastructure Library)
The ITIL (Information Technology Infrastructure Library) is a globally recognized collection of best practices for information technology (IT) service management. The United Kingdom's Central Computer and Telecommunications Agency (CCTA) created the ... Word
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green computing
Green computing is the use of computers and related resources in an environmentally responsible manner. This involves the implementation of energy-efficient central processing units (CPUs), servers and peripherals as well as proper disposal of electr... Word
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raceway
A raceway is an enclosed conduit that forms a physical pathway for electrical wiring... (Continued) Word
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epoch
Word
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e-cycling
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lights-out management (LOM)
Word
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Companies turn to IT cost analysis via SaaS model
IT departments are turning to new SaaS-based tools to map costs to providing IT services to the business, helping companies identify how to cut expenses. News
-
Old-style rules and red tape derail private cloud project
Despite one IT architect's best efforts, his private cloud project was felled by unnecessary regulations and an ossified corporate IT culture. News
-
Uptime Institute unveils data center Operational Sustainability standard
The Uptime Institute's Operational Sustainability standard measures the effect of data center staffing, processes and more on reliability; the metric may fill a gap but also spur controversy. Article
-
NYSE, colocation providers battle it out on data center regulation
The New York Stock Exchange wants the federal government to impose data center regulations on colocation providers, which has colos crying foul. Article
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ITIL certification benefits
Guide
-
The benefits of ITIL implementation in the data center
Guide
-
CMDBs and ITIL
Guide
-
ITSM best practices and change management
Organize your IT processes and implement a service management focus in the data center with this section on ITSM best practices and change management, the second installment of our guide on ITIL processes in the data center. Guide
-
Making ITIL processes work for your data center
In this guide to ITIL processes, you'll learn about the benefits of the ITIL framework and how to make it work for your organization. You'll find advice on CMDBs and ITIL, change management and ITSM best practices, and the benefits of ITIL certificat... Feature
-
Using ITIL v3 service transition lifecycle to bring IT services into production
The ITIL v3 service transition lifecycle aims to help IT organizations seamlessly introduce new releases into production. This tip discusses ITIL v3 service transition implementation and how these ITIL processes can aid new service releases. Tip
- See More: All on IT Governance: ITIL, ITSM, COBIT
About IT Governance: ITIL, ITSM, COBIT
IT governance tutorials: ITIL, ITSM and COBIT -- learn how to implement an ITIL framework in your data center with these tips and tools.