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IT Governance: ITIL, ITSM, COBIT News
September 09, 2015
ITSM tools can simplify and streamline the service delivery process, but don't forget the critical steps that also must be taken to help IT meet businesses' goals.
January 05, 2015
These six data center trends will move from leading edge to mass adoption in 2015. Experts and IT organizations that already took the plunge explain why.
October 08, 2014
Careful measurement and user focus are the best approaches to tomorrow's IT infrastructure and operations management.
November 29, 2010
IT departments are turning to new SaaS-based tools to map costs to providing IT services to the business, helping companies identify how to cut expenses.
IT Governance: ITIL, ITSM, COBIT Get Started
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The COBIT 5 framework helps IT organizations bring online new enterprise platforms like mobility without compromising data security and control. Continue Reading
The one constant in IT has always been security -- or a lack thereof. Don't wait to address security policy issues before it's too late. Continue Reading
What are the benefits of implementing change management? And what are the common problems that arise when an IT organization implements change management processes? Continue Reading
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Evaluate IT Governance: ITIL, ITSM, COBIT Vendors & Products
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Virtualization, rapid refreshes and shadow IT make it harder for IT departments to really know -- and properly license and support -- what they have. You need an IT asset management system to show you. Continue Reading
A data center's value is in the corporate information it stores and protects. Buy tools that support a data-centric, compliance-oriented architecture. Continue Reading
Promised cost savings, alignment with business, and operational efficiency are encouraging more organizations to take up ITIL service management. Continue Reading
Manage IT Governance: ITIL, ITSM, COBIT
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Writing a biased RFP is a great way to get everything you want, and nothing you need. If you want to address an IT or business demand, sometimes it pays to leave out specifics. Continue Reading
Test how well your team knows its roles and responsibilities with this ITIL quiz. It might help you handle future IT service problems. Continue Reading
A data center should be prepared for the worst, but try to avoid that at all costs. Appropriate system documentation helps avoid critical errors. Continue Reading
Problem Solve IT Governance: ITIL, ITSM, COBIT Issues
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IT governance frameworks are known for holding innovation back, but a new model embraces innovation. Here's how it changes enterprise computing. Continue Reading
IT governance frameworks should protect the business, but they're often barriers to innovation. It's time to rethink governance mandates. Continue Reading
The ITIL v3 service transition lifecycle aims to help IT organizations seamlessly introduce new releases into production. This tip discusses ITIL v3 service transition implementation and how these ITIL processes can aid new service releases. Continue Reading