IT Governance: ITIL, ITSM, COBIT

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  • Application performance management sets new goals

    Application performance management is taking advantage of open APIs and software as a service to focus on the end-user experience. That's a change from the APM of old, which only monitored servers and networks and instrumented application code. Continue Reading

  • green computing

    Green computing is the use of computers and related resources in an environmentally responsible manner. This involves the implementation of energy-efficient central processing units (CPUs), servers and peripherals as well as proper disposal of ... Continue Reading

  • ITSM basics: Implementing change management processes

    What are the benefits of implementing change management? And what are the common problems that arise when an IT organization implements change management processes? Continue Reading

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