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IT Governance: ITIL, ITSM, COBIT News
October 08, 2014
Careful measurement and user focus are the best approaches to tomorrow's IT infrastructure and operations management.
November 29, 2010
IT departments are turning to new SaaS-based tools to map costs to providing IT services to the business, helping companies identify how to cut expenses.
November 02, 2010
Despite one IT architect's best efforts, his private cloud project was felled by unnecessary regulations and an ossified corporate IT culture.
May 24, 2010
The Uptime Institute's Operational Sustainability standard measures the effect of data center staffing, processes and more on reliability; the metric may fill a gap but also spur controversy.
IT Governance: ITIL, ITSM, COBIT Get Started
Bring yourself up to speed with our introductory content
ITIL is a framework for IT service management that strives for predictable, maintainable services that align with the needs of the corporation or organization. Continue Reading
Application performance management is taking advantage of open APIs and software as a service to focus on the end-user experience. That's a change from the APM of old, which only monitored servers and networks and instrumented application code.
Green computing is the use of computers and related resources in an environmentally responsible manner. This involves the implementation of energy-efficient central processing units (CPUs), servers and peripherals as well as proper disposal of ... Continue Reading
Evaluate IT Governance: ITIL, ITSM, COBIT Vendors & Products
Weigh the pros and cons of technologies, products and projects you are considering.
A data center's value is in the corporate information it stores and protects. Buy tools that support a data-centric, compliance-oriented architecture. Continue Reading
Promised cost savings, alignment with business, and operational efficiency are encouraging more organizations to take up ITIL service management. Continue Reading
IT governance frameworks should protect the business, but they're often barriers to innovation. It's time to rethink governance mandates. Continue Reading
Manage IT Governance: ITIL, ITSM, COBIT
Learn to apply best practices and optimize your operations.
Test how well your team knows its roles and responsibilities with this ITIL quiz. It might help you handle future IT service problems. Continue Reading
A data center should be prepared for the worst, but try to avoid that at all costs. Appropriate system documentation helps avoid critical errors. Continue Reading
IT governance frameworks are known for holding innovation back, but a new model embraces innovation. Here's how it changes enterprise computing. Continue Reading
Problem Solve IT Governance: ITIL, ITSM, COBIT Issues
We’ve gathered up expert advice and tips from professionals like you so that the answers you need are always available.
The ITIL v3 service transition lifecycle aims to help IT organizations seamlessly introduce new releases into production. This tip discusses ITIL v3 service transition implementation and how these ITIL processes can aid new service releases. Continue Reading
COBIT and ITIL are two frameworks that provide measurable controls to assist you in reviewing your DR process. Continue Reading
Data center consolidation projects can be complex and risky, but if IT organizations use the ITIL lifecycle to document the process, it can help smooth the transition. Continue Reading