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4. This is a computer system that's designed so that in the event that a component fails, a backup component or procedure can immediately take its place without loss of service.
c. waterfall model
7. This is an administrative approach to systems management that establishes procedures in advance to deal with situations that are likely to occur.
a. partner relationship management
b. Environmental Resource Management
c. policy-based management
d. adaptive technology
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Answer key: 1b; 2a; 3b; 4d; 5b; 6a; 7c; 8a; 9d; 10b