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CHAPTER 1: ITIL IN THE DATA CENTER

CHAPTER 2: CHANGE MANAGEMENT

DATA CENTER CAPACITY PLANNING

Chapter 1: ITIL in the data center

The information technology infrastructure library (ITIL) is the de facto best practices guide to data center operations and systems management. This tutorial covers the business case for ITIL implementation, how to successfully implement ITIL and what products are available to assist data center managers with their ITIL journey.



BROWSE SUBCATEGORIES:	Overview , ITIL benefits and challenges (6), Human side of ITIL (2), ITIL implementation (5), ITIL releases and related vendor offerings (4)


ITIL benefits and challenges: 1 - 3 of 6

The history and future of ITIL
SearchDataCenter.com | 22 Jan 2007
TIP - As ITIL 3.0 nears its launch date, systems product management and author Richard Ptak primes us for it with a brief history of ITIL's evolution and coming challenges.

ITIL aids compliance efforts
SearchDataCenter.com | 29 Mar 2007
ARTICLE - ITIL helps financial services company in their Sarbanes-Oxley compliance efforts.

Does your data center need ITIL?
SearchDataCenter.com | 29 Mar 2007
ARTICLE - ITIL can bring order to the service-oriented data center. But confusion about the definition, implementation and requirements of ITIL are still holding some data center managers from adopting this ITSM framework.

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Human side of ITIL: 1 - 2 of 2

ITIL enables a service management mindset
SearchDataCenter.com | 29 Mar 2007
ARTICLE - The quest to transform data centers into service management organizations is one reason many IT professionals are turning to ITIL. Learn more in this installment from our five-part series on ITIL in the data center.

IT service management, ITIL forces cultural change
SearchDataCenter.com | 14 May 2007
ARTICLE - ITIL, the IT service management framework, is being hailed as the holy grail of IT operations management. But ITIL implementations are often met with resistance because of short-term inefficiencies and extra work.


ITIL implementation: 1 - 3 of 5

A practical approach to implementing ITIL practices
SearchDataCenter.com | 01 Sep 2006
TIP - ITIL is most effective when not implemented "by the book." ITIL expert Brian Johnson discusses the practical and "less practical" approaches to successfully implementing ITIL into your organization.

ITIL worship: The new set of best practices
SearchDataCenter.com | 13 Jun 2004
ARTICLE - The IT Infrastructure Library might seem like an unyielding set of best practices, but data center managers say its benefits go way past helping to meet compliance regulations.

University of Pennsylvania builds ITIL from the ground up
SearchDataCenter.com | 24 Apr 2007
Q A INTERVIEW - Donna Manley, IT Sr. Director, Computer Operations within Information Systems and Computing (ISC) at the University of Pennsylvania in Philadelphia filled the room at the recent AFCOM conference in Las Vegas. Manley's...

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ITIL releases and related vendor offerings: 1 - 3 of 4

ITIL is a process not a product
SearchDataCenter.com | 15 Feb 2007
ARTICLE - ITIL expert says to focus on process not products, and warns users away from the upcoming ITIL version 3.

HP service offerings follow ITIL path
SearchDataCenter.com | 24 Apr 2007
ARTICLE - Hewlett-Packard is launching a bunch of services to help companies tie information technology processes to their business goals.

IBM, CA champion ITIL v3 with new products and services
SearchDataCenter.com | 02 Jul 2007
ARTICLE - ITIL v3 may be a collection of best practices for IT service management, but that hasn't stopped IBM and CA from marketing new ITIL workshops and product bundles.

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