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ITIL in the data center: Organizing your IT processes

30 Mar 2007 | SearchDataCenter.com

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Change may be constant in the data center, but tracking infrastructure changes and their potential impact on service levels has usually been anything but constant in IT. That's one reason data center managers are looking at ITIL – the Information Technology Infrastructure Library.

A number of factors are informing IT managers' decisions to deploy ITIL:

  • The move to service-based operations,
  • the demands imposed by compliance, and
  • large consolidation and virtualization projects.

    ITIL may just be the best bet to bring order to the data center. But how does a data center manager know when or how to begin implementing ITIL? What resources are available to help? In the five-part series on implementing ITIL in the data center, you'll learn about what forced some IT departments to implement a service management structure and why they were successful.

      ITIL in the data center chapters: 

    • Does your data center need ITIL?
      ITIL can bring order to the service-oriented data center. But confusion about the definition, implementation and requirements of ITIL are still holding some data center managers from adopting this ITSM framework.

    • ITIL enables a service management mindset
      The quest to transform data centers into service management organizations is one reason many IT professionals are turning to ITIL. Learn more in this installment from our five-part series on ITIL in the data center.

    • ITIL: Managing change, breaking down silos
      ITIL can bring inform data center managers of the assets and resources have at their disposal. Learn more with this installment of our feature on ITIL in the data center.

    • ITIL aids compliance efforts
      ITIL helps financial services company in their Sarbanes-Oxley compliance efforts.

    • Getting started with ITIL deployment
      ITIL implementation starting points in this installment on our five-part feature on ITIL in the data center.

      More on IT service management: 

    CIO Resources: Quarterly Updates - ITSM
    Get your CIO involved! This Quarterly Update features the most current news and analysis on ITSM and ITIL.

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    RELATED GLOSSARY TERMS
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