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February 2013/ Volume 2, Issue 2

DevOps movement could boost IT operations' image

IT operations has a PR problem, unlike the DevOps movement. Could the solution be as simple as embedding operations professionals within product development teams, and publicly tooting its own horn? An Etsy.com senior VP thinks that’s part of the way forward. A leading light of the DevOps movement, John Allspaw is the author of books on Web operations and capacity planning, and a veteran of some of the world’s best-known Web properties. He’s currently senior vice president of technical operations at Etsy.com, the eBay of crafts. We asked Allspaw to compare IT operations pre- and post-DevOps, and to offer suggestions about simple things that IT operations teams can do to boost their profile. How do the development and operations teams work at Etsy? John Allspaw: At Etsy, development is split along functional boundaries like mobile, payments, fraud or search, and each teams gets a “designated ops engineer” that goes to their weekly meetings, knows what projects they’re working on, knows if there’s new capacity that needs churning ...

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