We see on the Internet that numerous software programs are available to monitor services. However, we seek specifically to obtain a tool that will tell us if our router, switches, hubs, cabling, etc., are fully functional and efficient so that their configuration does not produce bottlenecks, excessive latency and other general throughput issues.
Can you recommend a product that diagnoses/analyses hardware configuration?
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Margie Semilof, Editorial DirectorOn-demand network performance analysis is one of the primary functions we designed AppareNet for. The situation you describe (creeping changes with potential unforeseen behaviors) is ideal for that particular capability. You don't necessarily want to instrument your network from a device-centric standpoint - you simply want to confirm that network performance is what you expect it to be, and on an on-going basis, without incurring significant overhead in making the assessment. Basically point-and-shoot on demand when needed (on-going monitoring using the same proprietary approach is also available).
The other key design intention is troubleshooting and diagnosis. The expert system uniquely identifies type of performance issue and location (at Layer 3) if present. In many cases, configuration issues typical of the network you describe (ex. duplex conflict) can be discovered without querying any devices directly. This allows you to focus your attention on suspect interfaces, cabling, and configurations.
Another significant advantage is the analysis of NIC/driver performance. After duplex conflict, poor driver performance is your number one performance issue. NICs can appear to be performing but at seriously degraded levels. Upgrading to the most recent versions is not always an assurance of best performance either – you are simply trusting the manufacturer to know better. Recent problems with certain GigE drivers underline the fact that everyone is simply guessing until they actually do performance analysis in the real world.
If our technology is not the answer to your question, the alternative is the classic (what I refer to as "old world") network management systems. They are typically expensive, either in capital costs (Nagios is free) or in maintenance/configuration overhead. And they don't really offer network performance analysis as such. They are often strong on the device configuration management though. If you are interested, check out an article in the June 2003 hardcopy issue of Network Computing called "Network Management on $1.19 a Day." They name Ipswitch's WhatsUp Gold as Best Value and I tend to agree relative to the criteria I laid out.
This was first published in February 2005
Data Center Strategies for the CIO